Return Policy

We aim to ensure the quality of our customized merchandise. Please review the following guidelines for returns and claims:

Claims for Misprinted, Damaged, or Defective Items

• Claims must be submitted within 30 days of receiving the product.
• For packages lost in transit, claims must be submitted within 30 days of the estimated delivery date.
• If the issue is determined to be an error on our part, we will cover the cost of replacement or refund.

To report an issue, email us at support@printstop.us with details and relevant photos (if applicable).

Return Address

The return address defaults to the PrintStop facility. Upon receiving a returned shipment, we will notify you via email.

• Unclaimed returns will be donated to charity after 30 days.

Incorrect Address

If the shipping address provided is insufficient or incorrect, the shipment will be returned to our facility.

• You will be responsible for the cost of reshipping after confirming an updated address with us.

Unclaimed Shipments

Shipments that go unclaimed are returned to our facility.

• You will be liable for the reshipping costs.

Returns by Customers

We do not accept returns or offer refunds for buyer’s remorse. Additionally:

• Size exchanges are not offered.
• Returns for products ordered correctly but no longer wanted are not eligible for refund.

We appreciate your understanding and cooperation. If you have any questions about our return policy, feel free to reach out at support@printstop.us.